Shipping policy
Thank you for shopping with Greedy Haircare. We want every order to arrive quickly and safely. Here's everything you need to know about how we ship.
At a Glance
- Processing: up to 3 business days
- Standard: 5-8 business days after shipping
- Free US shipping on orders over $99 ($5 flat rate otherwise)
- Claims: file within 30 days of your order date
Please note: Shipping time estimates do not include order processing time. Paying for priority or overnight shipping does not speed up processing.
Order Processing Time
Please allow up to 3 business days for us to process your order. This includes order verification, packaging, and handoff to the carrier.
Estimated Delivery Time
Once your order ships, delivery typically takes:
- Standard shipping: 5-8 business days
- Priority shipping: 2 business days
- Overnight shipping: 1 business day
Occasionally, things outside our control (weather, carrier delays, unforeseen events) can affect delivery times. We appreciate your patience when that happens.
Shipping Costs
US orders ship for a flat rate of $5. US orders over $99 ship free. Shipping and duties for international orders are calculated at checkout.
Carriers and Methods
We ship with DHL, USPS, UPS, FedEx, and Uni Uni, and offer both standard and expedited options.
International Orders
Greedy Haircare ships international orders via DHL. Your order total includes all duties and fees, so there are no surprise charges at delivery.
Tracking and Notifications
Every package includes tracking. Once your order ships, you'll get an email with your tracking number. Please double check that your email address is correct at checkout so you don't miss it.
Shipping Protection ("Checkout with Perks")
We offer optional Shipping Protection at checkout to cover lost or damaged packages. If you opt out, your order will not be eligible for coverage if it's lost or damaged in transit.
Shipping issues must be reported within 30 days of your order date. You can file a claim here or email us at hello@greedyhaircare.com. Issues reported after 30 days are not eligible for assistance.
Missing or Damaged Packages
Damaged package? Please file a claim or contact us within 7 days of delivery, with details and photos of the damage.
Marked "delivered" but not there? Packages can show as delivered up to 5 days before they actually arrive. Check side doors, porches, mail rooms, and with neighbors or your building's front desk.
Still missing 5 days after it was marked delivered?
- Checked out WITH perks: Start a claim here within 30 days of your order date. Need help? Email us at hello@greedyhaircare.com.
- Checked out WITHOUT perks: Please contact your local postal service for further assistance.
Return to Sender
If a package is returned to us because of an incomplete or incorrect address, we'll refund the order, minus shipping costs and package protection fees. You're welcome to place a new order with the correct address.
Questions?
We're happy to help. Reach the Greedy team anytime at hello@greedyhaircare.com.
Our shipping policy is subject to change without notice.